![]() ![]() Search on metadata, ex: search for the content of PDF files.Spelling auto-correction, ex: 'afiliate' -> 'affiliate', 'seach' -> 'search', etc.Understand different forms of search terms, ex: hello hi, howdy how are you, etc.Global component can be used to display the search results:.Search and Global Search for Peer-to-Peer Communities component allows autocompleting search and suggest matching Articles, Discussions, Cases and etc.Communities Search is a very powerful search tool to search for related contents, such as Discussions, Cases, Knowledge, Accounts, and etc.Groups can be Public, Unlisted or Private.Navigation Menu can add Group as a menu item for customers to access the groups easily.The option to Allow Customer does not need to be selected when creating the group.Chatter Groups can be created to allow collaboration with community members. ![]() Similar questions and knowledge articles can be displayed when the user types a question.Best answer will have a Green check mark with " Selected as Best" next to it.Answer can be selected as Best from the question by moderators or the person who asked the question.Question-to-Case can be enabled in Setup > Support Settings (classic only).Chatter Questions can be used to promote engagement with members in the community.You can add CMS Collection component or CMS Single Item component into the community page.CMS Collection can be created to group CMS Contents:.Custom Content Types - create using Metadata API.Document - add content using any file type or an external URL.Image - add media files, such as PNG or JPEG, or link to a URL.News - add news article with rich text and image support.Bear in mind that it will create a copy of currently published item to work with as a draft. Edit as Draft can be used if you need to edit the content. ![]()
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